This article shows users how to update information on their Profile page.
- Admins can update the Profile page of any user.
Admins can also update the profile information for other users. This includes three fields under the “Host User Info” heading.
- Log in to your Case Active admin account.
- Locate an app and click the ADMIN button.
- Click Users on the top menu.
- Go to the sub-menu and select the user list you want to access (ACTIVE or DISABLED). The default setting is Active.
- Locate a user on the list and click Edit.
- Make changes as required. (see below)
- Click Save.
Change user info
Admins can change user information.
- Set the User Type (User or Manager).
- Set the User Status (Active to Disabled).
- Enter a unique Tag ID. (optional)
- Click Save.
Note: when users update their profile account, it automatically syncs across the whole CaseActive account.